GenAI Toolkit for Professionals

This module discusses corporate etiquettes and how to adapt to them

• Effective time management techniques
• Prioritization techniques
• Time management tools and apps
• Managing distractions and procrastination
• Productivity tools and apps
• Time management best practices
• AI skills for time management
• Case Study – How an entrepreneur started managing time better
• Case Study – Overworked and overburdened

This module gets you up to speed with problem solving strategies at work.

• Problem-solving frameworks and methodologies
• The Problem Solving Process (PSP)
• Defining the problem
• Structuring the problem
• Biases during structuring the problem
• Prioritization in problem solving
• Planning the problem-solving phase
• Research and analysis within problem-solving
• Synthesize findings
• Communicating the findings
• AI skills in problem-solving
• AI tools for problem-solving
• Case Study – Conflict Resolution Simulation For a Tech Company

This module creates a supporting bridge between communication and collaboration at work.

• Verbal and written communication skills
• Active listening and feedback
• Public speaking and presentations
• Building effective teams
• Conflict resolution and negotiation
• Collaboration tools and techniques
• Non-verbal communication
• Communication styles and cultural nuances
• AI skills for communication and collaboration
• Case Study – AI-Powered Chat Support For a Marketing, Advertising & PR Group
• Case Study – Voice Assistants for Virtual Meetings For an Entertainment, OTT & Media Platform
• Case Study – AI-Driven Language Translation For a Global Agro Group

This module showcases real-world cases and examples where technical and functional skills are needed.

• Proficiency in basic software applications
• Case Study – Employee productivity increase at TechSolutions LLC
• Understanding technology trends and tools
• Applying industry-specific knowledge to practical situations
• Case Study – Project Success for TechInnovations
• Troubleshooting common technical issues at workplace
• Using technology to enhance productivity and efficiency
• Case study – TechCorp’s solution for troubleshooting technical issues

This module showcases real-world cases and examples where corporate skills are integrated with professional development.

• Identifying learning needs and opportunities
• Pursuing online courses and certifications that suit your job profile
• Case Study – Acme employees’ professional journey with online courses
• Professional development plans
• Case Study – XYZ Corp’s solution for resource limitations
• Goal setting and career planning
• Resume and cover letter writing
• Interview preparation and techniques
• Stress management techniques
• Case Study – Performance review preparation initiative at ABC Industries
• Work-life balance management
• Self-care practices at workplace

This module showcases real-world cases and examples where corporate skills are integrated with adaptability.

• Adapting to new technologies and processes
• Dragging Adapting to new technologies and processes
• Case Study – The digital transformation of Acme.
• Building resilience and coping mechanisms
• Developing a growth mindset at workplace
• Adapting to new situations and challenges
• Case Study – The growth mindset initiative at Zenith Corporation

This module showcases real-world cases and examples where corporate skills are integrated with professional conduct. 

• Professional conduct and codes of ethics
• Understanding ethical principles and values
• Case Study – Vanessa’s strategy to navigate ethical dilemmas at work
• Ethical decision-making
• Recognizing ethical dilemmas
• Avoiding conflicts of interest
• Case Study – Jermain’s story about handling personal biases

This module showcases real-world cases and examples where corporate skills are integrated with leadership and team building. 

• Leadership styles and qualities
• Motivating and inspiring others
• Effective delegation
• Building effective teams
• Case Study – Revitalizing a stagnant team
• Conflict resolution and negotiation
• Case Study – Anya’s solution to resolving a team conflict
• Collaborative problem-solving
• Case Study – How Maria overcame project roadblocks
• Effective communication within teams
• Building relationships and trust
• Case Study – How to build a winning team at your workplace
• Negotiation strategies and tactics
• Conflict resolution techniques
• Case Study – Can negotiation tactics work with suppliers or vendors?
• Win-win outcomes
• Mediating disputes
• Case Study – How an HR resolved conflicts with active listening

This module showcases real-world cases and examples where corporate skills are integrated with critical thinking. 

• The importance of critical thinking at the workplace
• Analyzing information and data
• Case Study – Critical thinking in action
• Developing critical thinking skills at work
• Case Study – Valentina’s critical thinking at Zeus Power
• Decision-making frameworks at work
• Evaluating evidence and arguments
• Case Study – Handling resistance to change and mitigating bias as an HR
• Bias recognition and mitigation at work
• Ethical decision-making at work
• Overcoming cognitive biases
• Case Study – A COO had to tackle an ethical dilemma regarding profits

• Understanding organization and planning at work
• Case Study – How a community manager solved the problem for missed deadlines
• Time management and prioritization at work
• Time management strategies at work
• Case Study – A CEO delegates properly to improve productivity
• Dragging Case Study – A CEO delegates properly to improve productivity
• Project planning and execution
• Case Study – How an OTT Head launched an original series
• Goal setting and prioritization at work
• Task management and delegation at work
• Case Study – How organization and planning helped this Production Head launch apps
• Organizational tools and techniques at work
• Project management fundamentals
• Case Study – Evgeny from Systems Bliss managed a complex project. Learn how!
• Stress management and work-life balance
• Meeting management at work
• Case Study – How a CEO streamlined operations with task management software
• Digital organization tools at work

• Understanding the Importance of Detail and Accuracy
• Developing a Detail-Oriented Mindset
• Case study
• Effective Work Processes for Accuracy
• Case study
• Communicating Clearly and Accurately
• Case study
• Continuous Improvement and Learning
• Case study

• Understanding Creativity and Innovation
• Case Study
• Fostering a Creative Environment
• Developing Creative Thinking Skills
• Case Study
• Overcoming Creative Blocks
• Case Study
• Implementing Innovation in the Workplace
• Case Study

• Understanding Soft Skills
• Case Study
• Effective Communication
• Case Study
• Teamwork and Collaboration
• Case Study
• Problem-Solving and Decision-Making
• Case Study
• Emotional Intelligence
• Adaptability and Resilience
• Case Study

• Understanding the Importance of Presentations
• Case Study
• Planning and Preparing for Presentations
• Delivering Effective Presentations
• Case Study
• Visual Aids and Technology
• Case Study
• Handling Questions and Feedback
• Case Study
• Practice and Continuous Improvement

• Understanding the Importance of Networking
• Building Your Professional Network
• Case Study
• Effective Networking Techniques
• Case Study
• Following Up and Maintaining Relationships
• Leveraging Your Network for Career Advancement
• Case Study
• Networking Etiquette and Best Practices
• Case Study

• Understanding Customer Service
• Case Study
• Building Customer Relationships
• Case Study
• Handling Customer Complaints and Issues
• Case Study
• Customer Service Communication
• Case Study
• Measuring and Improving Customer Satisfaction
• Customer Service Culture

• Enhancing Digital Literacy
• Case Study
• Building Financial Literacy
• Case Study
• Continuous Learning and Development